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Privacy Policy

Mr Privacy Policy

Cookies Policy

The privacy of our users is important to us. In this privacy statement it is therefore possible to find all the information that allows the user to understand what data we collect, why we collect them and how we use them, in compliance with applicable legislation.
For any questions you can in any case contact us at the following e-mail address:
We will respond to you as soon as possible.

1. Owner

Owner of the processing of personal data collected through the use of the services of:
• clothing customization
• sale of clothing
(hereinafter, “Service”) and through the website “” (hereinafter, “Site”) for Italian users is:
2 effe Ricamificio Pistillo di Pistillo Luca
Registered office: Via alle Fabbriche, 183, 10072 Caselle (TO)
Telephone: 011/5502394
(hereinafter, “Company”)

2. Data processed

2.1. Data collected through the Service

The Company only collects personal data that the user voluntarily provides using the Service.
Among the data provided voluntarily by the user through the use of the Service, personal data may be acquired such as:
• first name;
• last name;
• fiscal Code;
• residential address;
• date of birth;
• email address;
• tax data.

2.2. Data collected through the Site

For the consultation of the “public” part of the Site (ie the one freely accessible by each user), no provision of the user’s personal data is required.
Following the mere navigation in the publicly accessible pages of the Site, some navigation data may in any case be collected automatically, including:
• IP addresses;
• URI addresses – Uniform Resource Identifier – of the requested resources;
• time and method used to formulate requests to the server;
• numeric code about the status of the response given by the server (successful, error, etc.);
The navigation data relates to the user’s operating system and IT environment, the transmission of which is implicit in the use of Internet communication protocols.
For this purpose, the Company uses a third-party tool (Google Analytics) for statistical and marketing purposes only. However, the data is managed in a completely anonymized form. Although this information is not collected to be associated with identified interested parties, by their nature they could, through processing and association with data held by third parties, allow users to be identified. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning, and are deleted immediately after processing.
For access to the reserved content part of the Site, or for any contact with the Company by the user through, for example, sending e-mail messages to the contact details of the Company indicated on the Site or the purchase of products, the user’s data must be considered acquired and, therefore, treated in full compliance with current legislation. These data may include those provided during registration on the Site and use of restricted areas, such as (in addition to the personal data already indicated), username, password, security questions and related answers, any identity documents uploaded, etc.

3. Purpose of the treatment

The Company processes the personal data that the user has provided through the Service or the Site exclusively in connection with the use of the Service or the Site itself.
In particular, the user’s personal data can be used for the following purposes:
a) provision of the Service (for example, sending the purchased products, etc …) and the functionality of the Site (such as for example communication with the Company, etc …);
b) processing of payment and billing data. The Company will process the user’s personal data only to facilitate purchases relating to the Service and to process payments made.
c) sending information on the Service (for example payment status, news, events, etc.) and updates on the Site’s features, for example, via e-mail or post – Note: this feature will only be activated if the user will give his explicit consent.
d) sending information on the Services of partner companies (news, events, etc.) and updates on new partnerships, for example, by e-mail or post – Note: this feature will only be activated if the user gives his consent explicit.
The purposes listed above are subject to the user’s consent (which in some cases must be explicit). The Company will not use the data provided for purposes other than those listed above, to which the interested user has subscribed, and only within the limits indicated from time to time in any further specific information accompanying the different, specific service that may be requested. by the user.
User data will never be sold, rented or in any case transferred by the Company to third parties. The user is the sole owner of his data and can request its modification or cancellation at any time: see the “rights of the interested party” below.

4. Retention of personal data

The Company will keep the user’s information within the terms required by current legislation and, in any case, for as long as necessary to provide the requested services. After this period of time, the user’s data will be permanently deleted (subject to legal obligations).

5. Security and transfer of personal data

The transfer, storage and processing of user data that are collected through the Service and the Site are ensured through appropriate technical measures.

6. Transfer of data to third parties

The Company does not transfer the user’s personal data to third parties. However, the Company may provide user data to third parties for certain processes such as, for example, normal tax management. Only if the Company is required to do so by law, personal data will be provided to the competent authorities.

7. Data transfer abroad

User data are / may be transferred outside the European Union on the basis of the use of suitable cloud storage systems. For data residing on cloud systems, 2 effe Ricamificio Pistillo di Pistillo Luca has decided to rely only on providers that have complied with the new GDPR and are able to provide a series of intrinsic security to its use, without further need for configurations. by the interested party, in accordance with the principles of protection by default.

8. Rights of the user (interested)

The user will have the full right at any time to exercise the rights provided for by current legislation, including the following rights:
• receive confirmation of the existence of your personal data and request access to their content;
• update, modify and / or correct your personal data;
• request the cancellation, transformation into anonymous form, blocking of your data processed in violation of the law;
• request the limitation of the processing;
• oppose the processing for legitimate reasons;
• receive a copy of the data provided and request that such data be transmitted to another data controller.
To exercise one or more of the rights listed above, you can send a specific request to the Company – privacy section:
• by e-mail to the address

9. Cookies

For information relating to the use of cookies through the Site, please refer to the page dedicated to the Company’s Cookie Policy which can be reached from any page of the site.

10. Contacts

Please send an e-mail to if you have any questions regarding any need for clarification or information on the contents of this page.